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Another reason you are unable to save files to the USB drive may because of the file is too large for destination file system. Users all know that most of USB flash drives come with FAT32 formatted. FAT32 has the limitation that it only supports an individual file up to 4GB in maximum size. Scans won't save to PC - get messages 'File not found. Close the file name and try again'. But can print from PC on the 3636 OK, and can use the Windows scan app and the HP SmartApp to produce scans on the 3636 which I can then save to the PC. Have gone through all the troubleshooting menu today including uninstalling and reinstalling the 3636. May 04, 2019 If the file you opened is on a read-only medium like a CD-ROM or DVD-ROM, you cannot make changes and save them to the original file. Solution Open the file and Save as to a new location on a writable medium such as your hard drive. Jun 20, 2018 Power Point won't save or save as. 2.If you have shared the PPT files with others, please check if others can save the files successfully on their Mac. Firefox may not be able to download files if there is a problem with the folder in which downloaded files are saved: Click the menu button and select Options. Select the General panel. Go to the Downloads section Find the Downloads section under Files and Applications. Click the Browse Choose button next to the Save files to entry.

1. Won 27t Save File Folder
2. Adobe Acrobat Won't Save File
3. Fl Studio Won't Save File
4. Photoshop Won't Save File Larger Than 2gb

Sometimes, your Firefox preference settings may not be saved after you change them. For example, you may change a setting in your Firefox OptionsPreferences, only to have it set back to its previous value the next time you open the OptionsPreferences panel.

The possible causes and solutions vary depending on whether you are unable to save a few specific preferences or if no preferences are saved at all. This article may also apply if, after updating Firefox, a Firefox Updated tab opens to a page stating You’ve been updated to the latest version of Firefox every time you start Firefox.

Table of Contents

• 2Specific preferences are not saving
• 3Unable to save any preferences or settings

The easiest way to solve this problem is to restore Firefox to its default state while saving your essential information. Besides resetting all preferences to default values, a Firefox refresh will also fix many other issues, including problems caused by extensions or with data and settings that are stored in other files in your Firefox profile. If you'd like to try a more precise fix, skip this section and try the solutions below.

1. Click this Refresh Firefox button directly, if you are viewing this page in Firefox. This won't work if you are using a different browser or a mobile device.
   • You can also find a Refresh Firefox button at the top of the Firefox about:supportTroubleshooting Information page.
2. To continue, click in the confirmation window that opens.
3. Firefox will close to refresh itself. When finished, a window will list your imported information. Click and Firefox will open.

If a specific setting in Firefox keeps resetting or you are unable to change a single setting but other settings save correctly, you may have one of the following issues.

Third-party programs changing Firefox settings

Some programs force Firefox to use certain settings. Below is a list of programs known to do this and actions you can take to make them stop forcing Firefox settings:

• Creative ZenCast changes Firefox's user agent, interfering with Java.
  • Uninstall the program.
• McAfee Privacy Service turns Firefox's pop-up blocker off.
  • See Pop-up blocker settings, exceptions and troubleshooting.
• Norton 360 includes a 'Firefox Privacy Cleanup' feature that, if enabled, overrides your Firefox Privacy settings and prevents you from keeping your Browsing History, Cookies or other private data between sessions.

Some third-party toolbars and add-ons change Firefox's home page and search settings. You can quickly reset these with the SearchReset add-onTo reset these, see Change your default search settings in Firefox and How to set the home page.

• See Remove a toolbar that has taken over your Firefox search or home page for more information.

User.js file overriding Firefox settings

If you don't have any of the above programs installed, or ifIf you followed the suggestions and certain settings change back each time you start Firefox, you may have to edit Firefox's configuration files yourself. Don't panic, it's pretty easy. Here's how to do it.

1. Open your profile folder:

   • Click the menu button , click Help and select Troubleshooting Information.From the Help menu, select Troubleshooting Information. The Troubleshooting Information tab will open.
   • Under the Application Basics section next to Profile FolderDirectory, click . A window will open that contains your profile folder.Your profile folder will open.
   Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
2. Click the Firefox menu and select Exit.Click the Firefox menu at the top of the screen and select Quit Firefox.Click the Firefox menu and select Quit.
3. Open the file user.js with a text editor (like NotepadGedit, Leafpad, or KateTextEdit).
   • If there is no user.js file, these steps won't help you.
4. Remove the lines for the user preferences you want to be able to change. You can delete all the lines if you want to be able to change everything.
5. Save the file and close the text editor.

You should now be able to change your Firefox settings.

Firefox program file locks or prevents changes to certain settings

Your installation of Firefox may have been customized to add a program configuration file that locks certain settings or prevents certain changes from being saved. Follow the Reinstall Firefox step in the Troubleshoot and diagnose Firefox problems article to remove the Firefox program from your computer and then reinstall a new copy of Firefox. (Reinstalling Firefox this way will not remove your user data and settings, since those are saved in a separate location from the program files.)

If none of your settings will save, if you get the Firefox Updated tab every time you start Firefox, or if you have tried the steps above with no effect, the file which Firefox uses to save your preferences may be locked or corrupted.

Locked preferences file

Firefox may be unable to save your settings if the prefs.js file (or the prefs.js.moztmp file, if it exists) is write-protected or there are other prefs backup files.

1. Fallout 4 item sorting mod. Open your profile folder:

   • Click the menu button , click Help and select Troubleshooting Information.From the Help menu, select Troubleshooting Information. The Troubleshooting Information tab will open.
   • Under the Application Basics section next to Profile FolderDirectory, click . A window will open that contains your profile folder.Your profile folder will open.
   Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
2. Click the Firefox menu and select Exit.Click the Firefox menu at the top of the screen and select Quit Firefox.Click the Firefox menu and select Quit.
3. Locate the prefs.js file (and, if present, the prefs.js.moztmp file).
4. Right click on each file in turn and select Properties from the context menu. Check that under Attributes, there is no check in the box next to Read Only for either file.
   • If RealPlayer is open, that may be locking the prefs.js file. Closing RealPlayer should unlock it.
5. Delete any prefs-n.js files where n is a number (e.g. prefs-2.js).
6. Delete Invalidprefs.js if it exists.
7. Restart Firefox. You should now be able to save preferences.

1. Open your profile folder:

   • Click the menu button , click Help and select Troubleshooting Information.From the Help menu, select Troubleshooting Information. The Troubleshooting Information tab will open.
   • Under the Application Basics section next to Profile FolderDirectory, click . A window will open that contains your profile folder.Your profile folder will open.
   Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
2. Click the Firefox menu and select Exit.Click the Firefox menu at the top of the screen and select Quit Firefox.Click the Firefox menu and select Quit.
3. Locate the prefs.js file (and, if present, the prefs.js.moztmp file).
4. For each file, make sure that your user has write permissions to the file.
5. Delete any prefs-n.js files where n is a number (e.g. prefs-2.js).
6. Delete Invalidprefs.js if it exists.
7. Restart Firefox. You should now be able to save preferences.

1. Open your profile folder:

   • Click the menu button , click Help and select Troubleshooting Information.From the Help menu, select Troubleshooting Information. The Troubleshooting Information tab will open.
   • Under the Application Basics section next to Profile FolderDirectory, click . A window will open that contains your profile folder.Your profile folder will open.
   Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
2. Click the Firefox menu and select Exit.Click the Firefox menu at the top of the screen and select Quit Firefox.Click the Firefox menu and select Quit.
3. Locate the prefs.js file (and, if present, the prefs.js.moztmp file).
4. For each file, hold down the Ctrl key as you click on the file then select Get Info.
5. Make sure that the Locked option is unchecked.
6. Delete any prefs-n.js files where n is a number (e.g. prefs-2.js).
7. Delete Invalidprefs.js if it exists.
8. Restart Firefox. You should now be able to save preferences.

Corrupt preferences file

The preferences file may be corrupt, preventing Firefox from writing to it. If you delete this file, Firefox will automatically create another one when it needs to. Here's how to delete the prefs.js file.

1. Open your profile folder:

   • Click the menu button , click Help and select Troubleshooting Information.From the Help menu, select Troubleshooting Information. The Troubleshooting Information tab will open.
   • Under the Application Basics section next to Profile FolderDirectory, click . A window will open that contains your profile folder.Your profile folder will open.
   Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
2. Click the Firefox menu and select Exit.Click the Firefox menu at the top of the screen and select Quit Firefox.Click the Firefox menu and select Quit.
3. Locate the prefs.js file (and, if present, the prefs.js.moztmp file).
4. Delete those files and any prefs-n.js files where n is a number (e.g. prefs-2.js).
5. Delete Invalidprefs.js if it exists.
6. Restart Firefox. You should now have all your preferences reset.

Other solutions

• Your problem might also be due to malware. See Troubleshoot Firefox issues caused by malware for details.
• Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Based on information from Preferences not saved (mozillaZine KB)

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Causes

Third-party add-ins

If the Excel file is not saved when you run Excel in Windows safe mode, the issue may be caused by a third-party add-in or by a file that is in one of the Excel startup locations. By default, these files are loaded when you start Excel.

Sometimes, third-party software vendors install custom add-ins to work with Excel. Some of these add-ins work with existing Excel features by design, and some are intended to enable a seamless transition when you are using a third-party product. Typically, these third-party add-ins do not interfere with normal Excel functionality. However, there are some exceptions. For example, Excel save conflicts have occurred because of an add-in.

To test for and eliminate the possibility that a third-party Excel add-in or file is causing an Excel save issue, start Excel in safe mode. To do this, follow these steps:

1. Exit Excel.

2. Select Start, and then point to Programs.

3. Press Ctrl when you start Excel, and hold it until you receive a message that resembles the following:

   Excel has detected that you are holding down the Ctrl key. Do you want to start Excel in safe mode?

4. Select Yes.

5. Try to save a new Excel file, and then resave the same Excel file again.

If the file saves correctly, a custom add-in or a file that is located in an Excel startup location is most likely the cause. You must locate and remove the add-in or the file to eliminate the problem. After you determine the add-in or the file that caused the problem, contact the vendor that designed it. The vendor may have additional information about this issue and an update that does not cause the issue to occur.

For more information about Microsoft Excel safe mode, press F1 in Excel to open the Help menu, type safe mode in the Search box, and then select Search to view the topic.

For more information about how to determine the folders that Excel uses during startup and additional options to disable this functionality, see the following articles:

Restricted permissions

When you save an Excel file, you must have the following permissions to the folder in which you are saving the file:

• Read permission
• Write permission
• Modify permission
• Delete permission

Note

If you do not have these permissions, the Excel save process cannot be completed.

Insufficient drive space

When you save to any medium, such as a hard drive, an external storage drive, or a network drive, you must make sure that the drive has sufficient free space to enable the file to save. If the destination drive does not have sufficient space, Excel cannot complete the save operation, and you receive the following error message:

Disk is Full.

For more information about this error message, see the following articles:

Antivirus software conflict

When antivirus software is installed or is running, you may receive an error message when you try to save an existing workbook. You do not receive an error message if you try to save a new file. You may receive an error message because some antivirus programs quickly scan any new files that appear on a computer. This scan can sometimes disrupt the Excel save process. This interruption may stop Excel from saving the file correctly.

To check if your antivirus software conflicts with Excel, temporarily deactivate the antivirus software and then try to save the Excel file.

Won 27t Save File Folder

File sharing conflict

If you and a second user work concurrently on a shared workbook, you may receive an error message if you and the second user try to save the file at the same time. You receive an error message because Excel cannot save the file if another instance of Excel is saving the same file.

For more information about this error message, see Unlock a file that has been locked for editing.

File name length

If you try to save or open an Excel file, and the path of that file (including the file name) is more than 218 characters, you may receive the following error message:

Filename is not valid.

For more information, see Error message when you open or save a file in Microsoft Excel: 'Filename is not valid'.

Process to save a file

Excel follows these steps when it saves a file:

1. Excel creates a randomly named temporary file (for example, Cedd4100 without a file name extension) in the destination folder that you specified in the Save As dialog box. The whole workbook is written to the temporary file.
2. If changes are being saved to an existing file, Excel deletes the original file.
3. Excel renames the temporary file. Excel gives the temporary file the file name that you specified (such as Book1.xls) in the Save As dialog box.

For more information, see Description of the way that Excel saves files.

Note

Other processes that occur on your computer may disrupt the Excel save process. These issues may occur if the Excel temporary file is accessed before the Excel save process is completed. For example, the local antivirus software locks the temporary file for scanning before the file can be renamed. Therefore, you must keep track of any new software installations or updates that are performed before you have problems when you try to save workbooks. This information will be helpful if this article does not fix your issue and you have to contact Microsoft Support.

Quick resolution

Try the following options to help recover your Word document. Select the image at the left or the option heading to see more detailed instructions about that option.

Save the workbook by using a new file name On the File menu, select Save As. Save the Excel workbook by using a unique file name.

Move the original worksheets to a new workbook Add a filler worksheet to your workbook. To do this, press Shift + F11. Group all the worksheets (except the filler). To do this, select the first sheet, hold the Shift key, and then select the last sheet. Right-select the grouped sheets, and then select Move or copy. In the To Book list, select (New Book). Select OK.

Save the file as a different Excel file type On the File menu, select Save As. In the Save as Type list, select a file format other than the current file format. If you are using Microsoft Excel 2007 or a later version, save the file as .xlsx or .xlsm instead of as .xls.

Try to save the workbook to another location Try saving your notebook to another location, such as a local hard drive, a network drive, or removable drive.

Try to save a new workbook to the original location Create an Excel workbook. On the File menu, select Save As. In the Save As dialog box, follow these steps: In the Save in box, select the location in which the original workbook is saved. In the File name box, type a name for the new file. Select Save.

Try to save the workbook in safe mode Restart Windows in safe mode, and then try to save the workbook to your local hard disk.

Additional resources

If you experience specific issues when you use Excel, go to the following website to search for more information about your program version:

Detailed view of the options

Different cat eyes. The following section provides more detailed descriptions of these options.

You may have problems when you try to save a Microsoft Excel workbook if one or more of the following conditions are true:

• You save an Excel workbook to a network drive on which you have restricted permissions.
• You save an Excel workbook to a location that does not have sufficient drive space.
• The connection to the Excel workbook is lost.
• There is a conflict with an antivirus software program.
• You save an Excel workbook that is shared.
• The 218-character path limitation is exceeded when you save an Excel workbook.

Workarounds to save Excel workbooks

To work around this problem and try to save your work before you troubleshoot, use the following methods. Depending on the cause of the problem, you may be unable to recover the current file as-is. However, the following methods are typically successful. These methods are listed in order of format retention when you are trying to keep the original file formatting.

Note

The following methods may not save all the latest changes, formatting, and feature sets of the workbook that are specific to the version of Excel that you are using. The following methods are intended to let you obtain a usable, saved version of the file. These methods require you to save the file to your local hard disk by using a unique file name.

Option 1: Save the workbook by using a new file name

1. On the File menu, select Save As.
2. Save the Excel workbook by using a unique file name.

Option 2: Move the original worksheets to a new workbook

1. Add a filler worksheet to your workbook. To do this, press Shift + F11.

   Note

   This sheet is required because there has to be at least one remaining sheet in a workbook after you move all relevant data sheets.

2. Group all the worksheets (except the filler). To do this, select the first sheet, hold the Shift key, and then select the last sheet.

3. Right-select the grouped sheets, and then select Move or copy.

4. In the To Book list, select (New Book).

5. Select OK.

   Note

   These steps should move the active (grouped) worksheets to a new workbook.

If your workbook contains VBA macros, copy the modules from the old workbook to the new workbook.

Option 3: Save the file as a different Excel file type

1. On the File menu, select Save As.
2. In the Save as Type list, select a file format other than the current file format. If you are using Microsoft Excel 2007 or a later version, save the file as .xlsx or .xlsm instead of as .xls.

Option 4: Try to save the workbook to another location

Try saving your notebook to another location, such as a local hard drive, a network drive, or removable drive. If you are successful, the following are possible causes of the problem: - [Antivirus software conflict](#antivirus-software-conflict) - [Restricted permissions](#restricted-permissions) - [File name length](#file-name-length) - [File sharing conflict](#file-sharing-conflict)

Option 5: Try to save a new workbook to the original location

To save a new Excel file to the original location, follow these steps:

1. Create an Excel workbook.

2. On the File menu, select Save As.

3. In the Save As dialog box, follow these steps:

   1. In the Save in box, select the location in which the original workbook is saved.
   2. In the File name box, type a name for the new file.
   3. Select Save.

If you can save a new workbook to the original location, the following are possible causes of the problem:

If you cannot save a new workbook to the original location, the following is a possible cause of the problem:

If you have sufficient drive space, try Step 3.

Option 6: Try to save the workbook in safe mode

Restart Windows in safe mode, and then try to save the workbook to your local hard disk.

Adobe Acrobat Won't Save File

Notes

• If you use a network location to save your workbook, try to restart Windows in safe mode with network support, and then try to save.
• Windows safe mode cannot be used to troubleshoot issues in Microsoft Excel 2010 or later versions.

For more information about how to start Windows in safe mode, see Advanced startup options (including safe mode).

If the workbook saves after you restart Windows in safe mode, try to save the file again. To do this, select Save on the File menu.

If the workbook does not save (or save again) after you restart Windows in safe mode, the following are possible causes:

Fl Studio Won't Save File

More information

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